Technology that public agencies and companies run on
Custom applications, database architecture, project management and business analysis, delivered by one accountable team. Now with managed IT and a help desk.
- 0
- Founded
- ITS43
- State contract
- 0
- State agencies served
0
jurors served every year by a system Verity built
Massachusetts Office of Jury Commissioner
Five disciplines, one accountable team
From the first conversation to the help desk ticket five years later.
Custom Application Development
Verity designs, builds and maintains the web applications that agencies and companies run their operations on. Requirements, architecture, development, testing and release, delivered by one accountable team.
- ASP.NET, C#, MVC and web services
- Application enhancement and modernization
- Software package implementation and customization
- Systems integration between existing platforms
A help desk with a name, a number and a monthly report
A named help desk with response targets, for government and commercial clients. Ticket intake, triage, resolution and monthly reporting, for applications, databases and end-user support.
- Tiered help desk with response targets
- Application and database support
- Monitoring, patching and release management
- Monthly service reporting
Licensing renewal form times out on submit
Board of Registration
- Received
- Triaged
- In progress
- Resolved
- First response
- under 1 hour
- Resolved in SLA
- 98%
- Open right now
- 1
Sample data. The real report lands in your inbox on the first of every month.
Built for the Commonwealth,
used by 700,000 people a year
The Juror Service website is the kind of system Verity delivers: public-facing, high volume, regulated and still running.
Juror Service Website
jurors summonsed per year
Problem
The only ways to answer a juror summons were a phone call or the mail. There was no automated, timely way for a juror to respond.
Solution
Verity designed and built the Juror Service website so jurors can confirm service, postpone, request a court transfer or request a disqualification online, opt into email notifications and leave feedback. Labor and postage costs fell and convenience went up.
- Confirm, postpone, transfer or disqualify
- Email notifications
- Lower labor and postage
Massachusetts state agencies Verity has served
- 01Massachusetts Office of Jury Commissioner
- 02Massachusetts Board of Registration in Medicine
- 03Massachusetts Division of Insurance
- 04Massachusetts Office of Consumer Affairs and Business Regulation
- 05Massachusetts Bureau of Health Professions Licensure
- 06Massachusetts Department of Labor Standards
Licensing, regulation, insurance, labor and the courts. Systems where the record has to be right.
Request referencesProcurement-ready, with the paperwork in one place
Contract vehicles, NAICS codes, identifiers, competencies and past performance, laid out the way a contracting officer reads them.
Contract vehicle
Technical Specialist · Commonwealth of Massachusetts
Founded
2001
Location
Walpole, Massachusetts
Core competencies
- Custom application development (.NET, SQL Server)
- Database architecture and data migration
- Project management and business analysis
- Managed IT and help desk services
- ADA-compliant public-facing web applications
- On-site, embedded technical staff
Differentiators
- Founded 2001, Massachusetts state agency work across the courts, licensing, insurance and labor
- Founder-led delivery, Boston-area team
- Regulatory, licensing and ADA requirements understood from day one
- Off-the-shelf or custom, chosen on the merits
- ADA compliant
- Regulated data
Past performance
Juror Service Website
Massachusetts Office of Jury Commissioner. 700,000 jurors a year respond online.
- Massachusetts Board of Registration in Medicine
- Massachusetts Division of Insurance
- Massachusetts Office of Consumer Affairs and Business Regulation
- Massachusetts Bureau of Health Professions Licensure
- Massachusetts Department of Labor Standards
NAICS codes
- 541511Custom Computer Programming Services
- 541512Computer Systems Design Services
- 541519Other Computer Related Services
- 541611Administrative Management and General Management Consulting
The standard codes for this work. Confirmed against the SAM.gov registration at kickoff.
Company data
- UEI (SAM.gov)
- Supplied by Verity
- CAGE code
- Supplied by Verity
- COMMBUYS vendor
- Supplied by Verity
- Business size
- Small business
Understand first, build second, support always
The same four moves on every engagement, public or commercial.
- 01
Understand
Client culture, business goals, customer needs and the regulations that apply. Business analysis before technology.
- 02
Design
Architecture, database design and a build-versus-buy decision made on the merits. Fixed scope, agreed schedule.
- 03
Deliver
Development, testing and release with status reporting the whole way. On site, embedded with your team.
- 04
Support
Help desk, monitoring, patching and enhancements. Verity is there when the technology changes and the business grows.
Founded in 2001. Partner, not vendor
Verity Consulting was founded by Dan Murphy in 2001 to bring technology expertise and project management skill to clients with complex problems.
Dan and the application development team work closely with companies and organizations to understand the client culture, business goals, customer needs and every facet involved in a successful IT solution. Solid business analysis and insight are part of every project.
Verity approaches an engagement as a partner, not a vendor. Clients value the advice and judgment that goes into choosing the best solution, from off-the-shelf to custom development, with the long-term business goal in view.
State and local government
In-depth experience with strict requirements, regulations and ADA compliance responsibilities.
Trust and confidence
Off-the-shelf or custom, chosen on the merits, with the long-term business goal in view.
Dan Murphy
Founder and President
A Boston native and UMass Boston Computer Science graduate. Software engineer at Raytheon, SofTech and DEC before founding Verity and building its team of information technologists.
Careers
Verity is always looking for talented IT professionals to join the team.
Straight answers
Yes. Verity has in-depth experience with Massachusetts state agencies and holds an ITS43 Technical Specialist contract with the Commonwealth. Strict requirements, regulations and ADA compliance are part of how we build.
Yes. The same team delivers custom applications, database work, project management and managed IT for companies across Greater Boston.
Yes. Managed IT and help desk services cover systems Verity built and systems you already run. We start with an assessment and a documented support plan.
Yes. Verity staff work on site as embedded members of the client team, and off site when that suits the work. Local to Boston, many with multiple technical degrees.
Whichever fits. Verity's advice is independent of the answer, and the recommendation is made with the long-term business goal in view.
Ready when you are
Talk to the people who will do the work. The first conversation is a free consultation, and it costs nothing whether or not you go ahead.
- Call
- 508-643-0849
- Where
- Walpole, Massachusetts. On site across Greater Boston.
- Response
- Within one business day, from a person.