Services

Everything between the idea and the help desk ticket.

Five disciplines, delivered by one team that stays after go-live.

01

Custom Application Development

Transaction-based web systems, built to the spec and kept running.

Verity designs, builds and maintains the web applications that agencies and companies run their operations on. Requirements, architecture, development, testing and release, delivered by one accountable team.

  • ASP.NET, C#, MVC and web services
  • Application enhancement and modernization
  • Software package implementation and customization
  • Systems integration between existing platforms
Ask about custom application development
02

Database Architecture

SQL Server design and implementation for data that has to be right.

Schema design, migration, performance and reporting for systems that hold licensing, regulatory and case records. Built for accuracy first, speed second, and audited access throughout.

  • Database architecture design and implementation
  • Data migration from legacy systems
  • Reporting and query performance
  • Backup, recovery and retention planning
Ask about database architecture
03

Project Management

Fixed scope, tracked schedule, one point of contact.

Verity runs the project from kickoff to acceptance. Status reporting, risk tracking and change control that public-sector procurement offices recognise, applied to commercial work too.

  • Requirements and scope definition
  • Schedule, milestone and status reporting
  • Vendor and stakeholder coordination
  • Acceptance testing and handover
Ask about project management
04

Business Analysis

Understand the process before writing a line of code.

Every engagement starts with the client's culture, business goals and customer needs. Verity documents the process as it is, designs the process as it should be, and chooses off-the-shelf or custom on the merits.

  • Business process documentation
  • Requirements gathering and traceability
  • Build versus buy assessment
  • Strategic IT consulting
Ask about business analysis
05

Managed IT & Help Desk

Tiered support for the systems Verity builds and the ones you already run.

A named help desk with response targets, for government and commercial clients. Ticket intake, triage, resolution and monthly reporting, for applications, databases and end-user support.

  • Tiered help desk with response targets
  • Application and database support
  • Monitoring, patching and release management
  • Monthly service reporting
Help desk · live queue Within SLA
VC-2481High

Licensing renewal form times out on submit

Board of Registration

  1. Received
  2. Triaged
  3. In progress
  4. Resolved
Assigned toQueue
This month
42tickets resolved
First response
under 1 hour
Resolved in SLA
98%
Open right now
1

Sample data. The real report lands in your inbox on the first of every month.

Ask about managed it & help desk
How Verity works

Understand first, build second, support always.

The same four moves on every engagement, public or commercial. It is why relationships with Verity last through changes of technology and changes of staff.

  1. 01

    Understand

    Client culture, business goals, customer needs and the regulations that apply. Business analysis before technology.

  2. 02

    Design

    Architecture, database design and a build-versus-buy decision made on the merits. Fixed scope, agreed schedule.

  3. 03

    Deliver

    Development, testing and release with status reporting the whole way. On site, embedded with your team.

  4. 04

    Support

    Help desk, monitoring, patching and enhancements. Verity is there when the technology changes and the business grows.

Talk to Verity about your project.

A free consultation with the people who will do the work. Call, write or book a time.